Step back from guest messages and turnovers. Our Austin and Highland Lakes team handles bookings, housekeeping, maintenance, and guest support.
We are a locally owned and operated property management company.
Brandy BoswellGeneral Manager of Austin, TX
We are a locally owned and operated property management company.
We take care of everything for you, from bookings to guest services
Listings, reservations and local guest support.
Turnovers, supplies and inspections between stays.
Pricing, performance and owner statements.
Explore the areas served by our local vacation rental management team.
Austin is part of our published Austin service territory.
Highland Lakes is part of our published Austin service territory.
Horseshoe Bay is part of our published Austin service territory.
Kingsland is part of our published Austin service territory.
Spicewood is part of our published Austin service territory.
Marble Falls is part of our published Austin service territory.
Granite Shoals is part of our published Austin service territory.
Burnet is part of our published Austin service territory.
At Grand Welcome Austin, we aim to provide personalized, boutique-style vacation rental management services to property owners in Austin and Highland Lakes, TX. We utilize robust local partnerships and advanced technology to ensure top-notch housekeeping and maintenance. We aim to create a unique property management experience customized to your objectives while maintaining Austin's vibrant and welcoming spirit.
Business Development Director
Hi! I’m Tatum, Business Development Director for Grand Welcome Austin. With a background in education and leadership, my career has always been centered around building strong relationships and delivering meaningful results. Having stayed in hundreds of short-term rentals across the U.S., Europe, and Africa, I bring a guest-first perspective that helps properties stand out. I use that insight to help homeowners increase bookings, improve guest experience, and maximize their return with a strategy that actually performs.
With two littles under 2, Austin has been such a fun place for our family. We’re always out doing something, whether it’s the zoo, riding the train at Zilker Park, letting the kids splash around on the shallow side of Barton Springs, or getting outside on the trails at Lady Bird Lake.
Favorite local spot: Zilker Park
General Manager of Austin, TX
Hi there, I'm Brandy, General Manager for Grand Welcome Austin. My job comes down to two things: taking care of homeowners and taking care of guests. I love both. Building strong relationships is what makes this program run well, and I take real pride in looking after my clients and their homes like they're my own.
It still feels like a small town wearing a big city's clothes. When I'm not working, you'll find me with my family and friends! A morning walk on the Lady Bird Lake trail, breakfast tacos from Veracruz All Natural, and a coffee from Jo's on South Congress. Weekends usually mean Barton Springs when it's hot, Terry Black's when it's not, and live music somewhere on a patio either way. It's the kind of place where people take care of each other, and that's exactly the feeling I want our guests and owners to have too.
Favorite local spot: Lady Bird Lake
General Manager of Highland Lakes, TX
Hi, I’m Jayda! I’m the General Manager for Highland Lakes and a proud local who grew up right here in the area. I’ve had the privilege of watching Highland Lakes grow into the vibrant destination it is today, and I truly love being part of that journey. With over five years of experience in the short-term rental industry, I’m passionate about caring for homes as if they were my own while creating exceptional experiences for every guest. Supporting local homeowners and helping them succeed while showcasing everything our lake communities offer is incredibly rewarding.
What I love most about the Highland Lakes is the lifestyle, spending days on the water boating, skiing, or tubing, then heading to a lakefront restaurant to catch a Hill Country sunset, which never gets old around Kingsland. Living and working here lets me share this place with guests and helps owners feel comfortable knowing their home is in local, knowledgeable hands.
Favorite local spot: Highland Lakes
Owner
Hi there, I'm Steven Brown, a proud Texan, and a U.S. Army Veteran. I've served my country with honor, and now, I'm serving the vibrant community of Austin with my short-term vacation rental business, Grand Welcome Austin. I've always been passionate about promoting the spirit of the live music capital of the world, and through my business, I aim to make every visitor feel right at home. I'm also actively involved in organizations such as Hospitality Austin, Austin Small Business Association, Austin Short-Term Rental Association, and the Army Aviation Association of America. I believe in the power of community and collaboration, and I'm always eager to connect with like-minded individuals and businesses. I look forward to the opportunity to meet and work with you!
When I'm not busy, you can catch me wandering around Zilker Park, paddling on Lady Bird Lake, and indulging in some of my favorite local cuisines, such as Terry Black’s BBQ or Opie’s BBQ in Spicewoood, TX.
Owner
Hello there, I'm Alex, the proud owner of Grand Welcome Austin. I was born and raised in Easton, PA, and later graduated from Penn State University. My passion for aviation led me to serve as an Aviation Officer and Helicopter Pilot for nine years. This experience instilled a sense of discipline and commitment that I now apply to my business. Eventually, my journey brought me to Austin to open Grand Welcome Austin. My wife Kerry, stepdaughter Lana, son Olympiu, and our two dogs make our home a lively and loving place. Now, I'm dedicated to providing a grand welcome to all visitors of Austin through my short-term vacation rental business. I look forward to welcoming you to our vibrant city!
You'll often find me hiking the trails of Mount Bonnell, exploring the exhibits at the Bullock Museum, or enjoying a meal at one of my favorite local spots, Veracruz All Natural.
The standard fee for managing a short-term rental property in Austin can fluctuate between 10-35%. This depends on whether your chosen company provides partial or full-service management. For example, some larger national companies might offer partial management at a discounted rate, which would require more involvement from you in coordinating tasks like liaising with cleaning crews, restocking supplies, changing linens, and overseeing maintenance.
Yes, but there are certain rules and guidelines that you need to be aware of. Firstly, you'll need to ascertain whether your property is zoned appropriately for short-term rentals in Austin and Highland Lakes Counties. Next, you'll need to check if your neighborhood or community has specific regulations or building code requirements for operating short-term rentals. You must submit a Short Term Rental (STR) application to the City of Austin. Additionally, you'll need to acquire a permit from the Texas Department of Revenue. Proof of property and liability insurance is also required. Please note that the information provided here is a general guideline and may not reflect the most current regulations. Always check with local authorities for the most accurate and up-to-date information.
Before collecting any short-term rental taxes from your guests in Austin, Texas, you need to know whether any taxes have already been collected for you. Short-term rental platforms are usually required to register with the local Department of Revenue and collect short-term rental taxes for hosts when the listing is booked. Suppose taxes aren’t being collected for you, such as when guests book directly with you rather than through a platform, you’re responsible for collecting and remitting taxes. The sales tax rate charged is typically based on the location where the lodging is provided. Additional taxes such as a hotel occupancy tax may also apply, depending on the location of your short-term rental property. Please note that this is a general guideline, and the requirements can vary. Always consult with a local authority or a legal professional to ensure compliance with all local regulations and tax laws.
We list your Austin or Highland Lakes vacation property on Airbnb, VRBO and 30+ other travel websites , including our own (GrandWelcome.com). We offer dynamic pricing to optimize your revenue using historical data, seasonal trends and competition tracking. All customer support inquires are handled by our local Austin and Highland Lakes concierge staff. We clean and care for your property like it's our own. We offer monthly financial statements, accounts payable, collection and distribution of sales tax.
Talk about your property and your goals
We'll create a custom management plan
We'll list, manage and maintain everything
Tell us about your Austin or Highland Lakes property. We’ll discuss your goals and the management services your home needs.
Prefer to talk? Call or text (737) 260-0092
Preview: not sent — this request will not be delivered.
Thank you for sharing your plans. Our team will review your property and follow up.
We couldn’t save the extra details just now, but your request is in and our team will still follow up.
Explore our services →We have been incredibly happy working with the Grand Welcome management team in Austin .
Elizabeth J.Austin, TXSteven and the entire Grand Welcome Austin team has been great to work with!
Erin CohenAustin, TXGrand Welcome Austin is by far the best short term rental management company in the area.
Dawson S.Austin, TXWe use analytics and session recording to improve this site. Anything you type into a form is never recorded.
